Travel · Social story
Checking into a hotel
Front desk, key cards, and asking for things.
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1
At the front desk
Say you’re checking in and give your name and ID. They may ask for a card for incidentals — usually a temporary hold, not a charge.
💬 “Hi, I’m checking in — last name [your name].”
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2
What they’ll tell you
They’ll hand you a key card and mention breakfast times, Wi-Fi, and your floor. It’s fine to ask them to repeat anything.
💬 “Sorry — which floor, and which way are the elevators?”
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3
Your key card
Tap or insert it at your door (and sometimes the elevator). If it stops working, just go back to the desk — it only needs re-activating.
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4
Asking for things later
Call the front desk (often “0” on the room phone) for extra towels, late checkout, or directions.
Reading the steps helps.
Practising the cues sticks.
Try a few short scenarios — free, no sign-up.